Terms and Conditions

Accurate DNA Terms and Conditions outline policies, guidelines, and responsibilities for safe, transparent testing services. Accurate DNA will ensure to maintain confidentiality in connection with this test.

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Website Terms and Conditions

Welcome to the official website of Accurate DNA (“we,” “us,” or “our”). By accessing or using this website, you agree to abide by the following Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of the website immediately.

1. Use of Website

This website is intended to provide general information about Accurate DNA’s services. You agree to use the website solely for information purposes. Any unauthorized, unlawful, or harmful use of the site is strictly prohibited.
By using this website (the “Site”), you also agree to be bound by the terms outlined in the 2017 FORM 1A, which is publicly available on this website and incorporated herein by reference.

2. Prohibition of Reviews and Testimonials

Accurate DNA does not permit the posting, sharing, or distribution of any reviews, testimonials, ratings, or comments—whether positive or negative—regarding user experiences with our services. This includes, but is not limited to:
– Reviews on our website or social media platforms
– Reviews on third-party platforms (e.g., Google, Yelp, Trustpilot, or any public/private forum)
– Testimonials or public feedback in any form

We reserve the right to remove, report, or pursue legal action against any individual or entity that violates this policy.

3. Unauthorized Use of Name, Logo, and Website

All intellectual property, including but not limited to the Accurate DNA name, logo, website content, design, and URL, is the exclusive property of Accurate DNA.
No individual, business, vendor, affiliate, or third party may:
– Use our name or logo for marketing, promotion, or representation
– Link to, frame, or embed our website without prior written consent
– Imply any endorsement or affiliation with Accurate DNA without explicit permission

Any unauthorized use of our intellectual property or brand identity may result in immediate legal action.

4. No Third-Party Affiliations

Accurate DNA does not authorize any third party, partner, vendor, or reseller to offer services, represent, or promote our company without written approval. Any such claims made by outside parties are invalid unless confirmed directly by Accurate DNA.

We do not authorize any online forum, third-party company, website, discussion thread, or public post—on any platform—to promote, review, or represent Accurate DNA or its services. Any public or unofficial reference to our company name is strictly unauthorized and may be subject to legal enforcement.

5. Website Changes and Updates

We reserve the right to modify, update, or discontinue any part of this website or these Terms and Conditions at any time without notice. Continued use of the website after changes are posted constitutes acceptance of those changes.

6. Limitation of Liability

While we strive to provide accurate and up-to-date information, we make no warranties or guarantees regarding the accuracy, reliability, or completeness of content on this website. Accurate DNA shall not be liable for any direct, indirect, incidental, or consequential damages resulting from use of the website or our services.

7. Governing Law and Jurisdiction

Please check 2017 FORM 1A which is publicly available on this website and incorporated herein by reference.

8. Indemnity

By using our website or services, you agree to indemnify, defend, and hold harmless Accurate DNA, its employees, officers, partners, and affiliates from any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
– Your violation of these Terms and Conditions
– Misuse of our website or services
– Unauthorised use of our name, logo, or intellectual property
– Violation of applicable laws or third-party rights

You agree to cooperate fully in the defense of any such claims.

9. Contact Information

For questions about these Terms and Conditions or to request permissions, please contact:

Accurate DNA
Email: [email protected]
Phone: 1-888-936-9299
Website: www.accurate-dna.com

Biological Sample Testing Terms and Conditions

1.

1.1 The analysis provided by Accurate DNA is prepared solely for the use of the client ordering the test. Accurate DNA makes no representation, expressed or implied that the result of the analysis is useful or purposeful for any other purposes other than information.

1.2 Accurate DNA reserves the right to perform or have performed the testing and analysis using methods and processes Accurate DNA deems appropriate.

2.

2.1 Accurate DNA does not warrant; (A) that the services provided by Accurate DNA will meet the expectations of the client; or (B) that Accurate DNA will be free from defects or errors. Accurate DNA reserves the right to have samples tested at any DNA Laboratory of choice.

2.2 I acknowledge and agree that Accurate DNA liability to me arising out of, or in any way related to the testing services contemplated herein, shall not exceed 50% the cost of the test. I agree to defend, indemnify and hold harmless Accurate DNA and its officers, Partners, employees and agents, from any claims, damages arising from the test and/or its results.

2.3 Accurate DNA has no knowledge or control of samples submitted from any alleged party whose DNA is being tested. The client assumes complete liability in connection with the results and subsequent actions arising from the use of such samples. The signatory submitting samples from a non-signatory does so on the basis of accepting any and all liability in any action arising from the use of test results from the non-signatory samples, for which it agrees Accurate DNA is to be held blameless.

2.4 This test is being done without a documented chain of custody and is therefore not legal or definitive

2.5 Any actions taken by any concerned parties following the release of results are of no fault of Accurate DNA who does not assume responsibility for any such actions or their consequences. Accurate DNA shall be deemed blameless in connection with any such activities.

2.6 (a) Any claim or dispute between you (“client”) and Accurate DNA, its officers, partners, employees, and affiliated companies collectively Accurate DNA shall be governed exclusively by the laws of the country of Canada.

2.6 (b) Any claim or dispute between you (“client”) and Accurate DNA, its officers, partners, employees, and affiliated companies collectively Accurate DNA shall be bound exclusively by form 1A, the “client” understands and provides consent with signature on both biological sample testing terms and conditions and Form 1A.

2.7 The sample provider(s) are willing to be bound by these conditions if Accurate DNA proceeds with the testing.

2.8 Any test result is only official on issuance of a signed document. Verbal results are not valid unless the issuance of a signed document.

2.9 Accurate DNA will attempt to make results only available to the signatories of these terms.

3. I (The Client) will not take any measures for the termination of pregnancy based on the results determined by Accurate DNA and will lawfully follow rules governed by my (The Client’s) state of residence.

 

Testing Terms and Conditions: January 1st, 2017 FORM 1A

 

Please read these terms and conditions carefully. They contain important information about your rights and obligations and constitute the agreement between you and Accurate DNA and their affiliated and/or associated companies (“Company,” “we,” “us” or “our”) regarding your use of testing services and products (service).

Should you or the Company have a claim against the other party, the claim must be submitted to binding, confidential and final arbitration on an individual basis, not as a plaintiff or class member in any class, group, or representative action or proceeding.

The Company will use its resources and efforts to achieve clinically precise results, but, a number of factors can impact the accuracy of the test results, including without limitation on insufficient, contaminated, or unsuitable biological samples. Or the failure to provide any requested information in an accurate manner. You agree that we are not liable for any testing or other service. We do not warrant that our testing or service will be error-free, accurate, reliable, or that the service will achieve or produce any particular result, or that the results of the service will be accepted by a particular entity.

You use the service and the site, and any resultant information at your own risk. The content and conclusions created by the Company, or referred to or referenced by the Company are for informational purposes only and not intended as a substitute for medical advice.

Charges paid by you are final. The Company has no obligation to provide refunds or credits, but may grant them, in each case in Company’s sole discretion after a review of the circumstances.

Any dates quoted by the Company to you for the provision of the service are approximate and do not have any contractual effect, and shall not be treated as being of the essence of the Contract. The Company will not be liable to you for any loss or damage direct or indirect, caused or occasioned by any delay howsoever arising from the performance of the service.

In the unlikely event that the result of analysis for the service you purchased is found to be in error, the Company may perform a further analysis for you free of charge or return your payment for the service at our sole discretion.

You represent and warrant that you are agreeing to these Terms on behalf of yourself and any other persons, you purport to represent by the submission of their samples.

You may not use the services and may not accept these Conditions if you are not of legal age to form a binding contract with the Company, and/or you are a person barred from receiving the services under the laws of the jurisdiction of Canada.

You represent and warrant that you are not a person suffering from a mental disorder and are capable of understanding the nature and purpose of the Service you purchase.

You represent and warrant that you shall comply with all laws and regulations that apply to your access and use of the Site and the Service you purchase.

You acknowledge that some of the information you receive from the Service you purchase may be unwanted or unexpected, and may provoke strong emotion.

If a third parties accesses your test results, you will defend, indemnify and hold harmless the Company against any liability, costs, or damages, including attorneys’ fees, arising out of claims or suits by such third parties based upon the test results or relating to such access and use.

The Site may contain links to third-party websites. The company does not control and is not responsible for the availability, content, or accuracy of any pages or other sites linked to this website. The inclusion of any link to such websites does not imply endorsement by the Company of such websites. If you click on any links to third-party websites, you do so at your own risk. You agree that the Company will not be liable for any loss or damages you or any third party may suffer in connection with any third-party website.

The signatory agrees not to post or transmit, or assist in the posting or transmission, of any content that is defamatory or detrimental to the company by any third party, but if found to have done so is responsible for all legal costs in connection with the matter.

We do not warrant that any websites posted by the Company will be error-free, accurate, reliable, or will achieve or produce any particular result the Company makes no representations or warranties of any kind, express or implied, as to the operation of the website, the information, content or materials included on the website or services provided in connection with the website

The Company makes no guarantee that the test results and accompanying documentation will be accepted by a particular entity.

Except to the extent prohibited by applicable law, in no event will the Company nor any of its officers, directors, employees, agents, or other representatives be liable for any direct, indirect, special, punitive, exemplary, or consequential damages or losses of whatsoever kind arising out of or in connection with the service and any results arising from the use of the service., , content or materials included on the website, access to or use of the website, whether based on warranty, contract, tort(including negligence), strict liability, violation of the statute, or otherwise.

Your sole remedy to the extent of dissatisfaction with the website, and associated services and results is to stop using the website services and results To the extent any aspects of the foregoing limitations of liability are not enforceable, our maximum liability to you with respect to your use of the website, services, and results is $500 or the amount paid for the service, whichever is less. The foregoing limitations apply even if the remedies under these terms of use fail of their essential purpose.

Any legal actions arising in connection with your use of the website, services, or results must be legally initiated within the earliest of six months of the date of the test, or service, or event giving rise to such action occurred notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit the company’s liability to you for death or personal physical injury resulting from our negligence or that of our employees or agents.

You shall indemnify, defend and hold the Company, our suppliers, licensors and partners, and the officers, directors, employees, agents, and representatives of each of them (collectively, the “Company Entities”) harmless against all claims, losses, costs, and expenses (including legal expenses on an indemnity basis) howsoever arising in respect of any claims made by third parties against the Company arising out of or relating to: (a) your access to or use of the Site; (b) your violation of these Conditions; (c) the infringement by you, or any third party using your account, of any intellectual property, privacy or other right of any person or entity; (d) your use of the Service; (e) the samples you provide to the Company; or (f) your User Generated Content. The company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of the Company. The Company will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

In consideration of and as a condition of your use of the Website and Services, you and the Company (collectively, “the parties”) agree as follows (the “Arbitration Agreement”):

 

Applicability; Exclusions; Court and Jury Trial Waiver

 

The parties agree that any and all covered disputes (as defined below) that either party has the legal right to sue for in court, whether now or in the future, shall be subject to final, confidential and binding arbitration under the arbitration provisions set forth below. This means that the parties have selected arbitration as the sole and exclusive forum for the parties to sue or be sued in for all covered disputes, regardless of when the dispute first arose or arises and irrespective of the time period(s) involved in the dispute. The term “covered disputes” means all disputes and claims between the parties, including any disputes or claims: (i) arising out of or relating to these Conditions;

(ii) relating to the relationship between the parties; (iii) arising under any state, federal, or international law(s) of similar import; and (iv) all other claims or disputes under federal, state, and local statutes and laws, municipal ordinances, executive orders, contract, tort, public policy, or common law (judge-made law).

The parties intend to require arbitration of all covered disputes that can lawfully be arbitrated. It is understood by the parties that the term “covered disputes” shall cover and include all such disputes not only between the parties to these Conditions but also all disputes or claims against any of your heirs, executors, personal representatives, and assigns, and all such disputes or claims not only against the Company but also against any and all of its subsidiaries and parents collectively, and its and their predecessors and successors and any of its and their collective officers, agents, employees, members, shareholders, directors, managers, and attorneys.

The arbitrator (and not a court) shall decide all issues in any covered dispute including, but not limited to, issues regarding the non-availability of class arbitration, timeliness, the scope of arbitrator’s authority, arbitration procedures, any issues regarding the arbitrability of the parties’ dispute, the statute of limitations, and all other issues regarding the application, interpretation, and implementation of these Conditions. The arbitrator’s decisions shall be final and binding. The parties agree that a court of competent jurisdiction shall have the authority to enter a judgment upon the award made by the arbitrator or to confirm an arbitration award, and any such proceeding shall not itself be deemed a covered dispute.

The arbitration shall be referred to and resolved by arbitration at BIAC (Canada) Arbitrators under their arbitration rules. The place of the arbitration shall be Ontario, Canada and the decision arrived at by the arbitration shall be final and binding and no appeal shall lie therefrom.

If there are any ambiguities in these Conditions, it is the parties’ intent that all ambiguities be resolved in favor of arbitration. If any provision of this Arbitration Agreement is unenforceable, the remainder of this Arbitration Agreement shall remain in full force and effect.

The parties agree that all covered disputes brought against each other will be arbitrated on an individual basis only and not in a class action arbitration, a collective action arbitration, or on any other group, representative, consolidated, or joint basis. The arbitrator shall have no authority to consider or resolve any covered dispute or any claim or issue in a covered dispute on any basis other than on an individual basis and may not proceed or direct the parties to proceed on a class or collective action basis or consolidate or join one or more covered disputes pertaining to you with any other individual’s or entity’s covered dispute(s). The provisions in this Arbitration Agreement mean that both parties waive their right to commence, become a party to, or in any way participate in any class action, collective action, or group or representative action or claim against the other party or in any such action or claim consolidated or joined with another party, with respect to any covered dispute, and each party agrees to opt-out of or be severed from any such action or proceeding.

The parties agree that they shall share equally (each pay one-half) the fees and costs of the arbitrator and the fees and costs of arbitration Each party shall bear the cost of his/her/its own legal fees and costs, including but not limited to attorneys’ fees and expert witness fees, subject to any right to recover such fees and costs under the law of Canada, which the arbitrator shall apply where applicable. In rendering an arbitration award, the arbitrator shall apply applicable and appropriate law and shall award all statutory remedies and penalties, including attorneys’ fees and costs to the extent authorized by and consistent with the law. The award shall be in writing and the arbitrator shall set forth the essential findings of fact and law. Either party may request that a transcript and/or recording of the hearing be made.

(a) These Conditions are made between the Company and you and shall not be assignable by you. The Company may assign these Conditions and sub-contract the performance of the Contract in whole or in part.

(b) The Company reserves the right to seek all remedies available at law and in equity for violations of these Conditions.

(c) These Conditions, supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and the Company (including, but not limited to, any prior versions of these Conditions). You acknowledge that you have not entered into this Contract in reliance upon any warranty or representation made by the Company or any other person and you waive any rights to damages/rescission you may have for misrepresentation payment method instructions.

The Company shall not be liable for any failure in the performance of its obligation under the Contract caused by factors or circumstances outside of its control including but not limited to any act of God, war, strike, lockout, industrial action, breakdown of systems, or network access, flood, drought, storm or other events beyond the Company’s control.

If any part of these Conditions is unenforceable (including any provision in which the Company excludes its liability to you) the enforceability of any other part of these Conditions will not be affected and the unenforceable provision shall be replaced by an enforceable provision that comes closest to the intention underlying the unenforceable provision.

No waiver by the Company of any term or condition set forth in these Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. The Company’s failure to insist upon or enforce strict performance of any provision of these Conditions shall not be construed as a waiver of any right.