Any refunds processed before Lab submission will be deducted for shipping and any administrative costs incurred totaling a maximum of 15% of the test cost. Refunds processed before during and after lab submission or after test completion please see below.

you declare and confirm that you are no longer ACCURATE DNA’s client and ACCURATE DNA is not liable to you for any issues related to this service. Further, you declare and affirm that you hereby release and forever discharge ACCURATE DNA of and from all actions, causes of action, damages, liabilities, claims, and demands whatsoever, known or unknown, which you had or now have, or which you can, shall or may have against ACCURATE DNA for any reason whatsoever, including but not limited to all actions, causes of action, damages, liabilities, claims, and demands that have arisen or may arise from and out of this service and have arisen or may arise from any provincial or federal, whether legal or equitable, whether any tort, contract or common law. Furthermore, you also declare and acknowledge that you shall not in any way denigrate, disparage or defame ACCURATE DNA through any verbal or written comments disseminated by electronic means or otherwise.